Comments on: Review: Rogers Rocket Hub

By: lori mckay

lori mckay — Sun, 19 Jun 2011 14:50:14 +0000

We recently hooked up the Rocket Hub….The only concern is that people phoning us are complaining that they
are hearing a loud echo of themselves when they talk. Do we have something hooked up wrong?

Thanks to anyone that can help us with this problem.

By: Brian M

Brian M — Mon, 25 Oct 2010 09:14:43 +0000

I live very close to town & am not very rural but because the road I live on only has a limited number of houses, cable will not come in our road. I am in the Rogers HSPA+ voice & data coverage area. I have been using a Rocket Stick for the past couple of years and have been very pleased until I got my last few bills. When I signed my contract, it was $ 100 max.. My last few bills were in excess of $500. I called Rogers billing and got no where at first, I then fought with the rep to speak to a manager, finally talked to a great guy & got my account credited back but was told even though my contract was for $100 max., the new max was now $500. I thought a contract was a contract, but with Rogers it is not. The manager ended up putting a Rocket Hub plan on my Rocket Stick ( only possible for HSPA not HSPA+ by the way ). This plan has a max of $110. I thought this was a good solution to my problem. I then asked the question, ” what is a Rocket Hub ? “, it was explained to me & I thought this would be great for my internet & voice as I liked the wireless option & did not need the portabilty. I did not want to be tied to a contract, so I bought the W35 for $400. Internet was great for a few days, then I switched over my home phone to the hub. The Rocket Hub locks up 2-3 times a day, 80% of my phone calls go directly to voice mail without even ringing or the people calling me just get a dead tone. Like I said before, I am not rural like some others on this forum & others I have read in the last few days. I do not have a problem with signal. I have full bars or 100% at least 90% of the time ( the odd time, I drop one bar ). I use my phone a lot for business ( as this is a business account with at least 10 devices on it & a monthly bill between $900-$1500 a month ) and this service is very unacceptable. I have read in a lot of other posts about this service being poor & needing an antennae, this is not my case. Well enough said, if anybody can suggest any thing, any help would be greatly appreciated.

By: Jay

Jay — Fri, 25 Jun 2010 03:27:56 +0000

Love the high speed but after six weeks with my phone on the hub I have been one month without audio now with no help to solve the problem from rogers tech. They changed the hub ,the sim card and every other combination of hook up with no fix . Rogers says sorry and thanks for choosing Rogers , Guess I have to get a Bell phone for my rural home ,

By: Kenny

Kenny — Thu, 24 Dec 2009 23:15:25 +0000

I have bought the rocket hub yesterday with the phone option. I live in a rural area with no high speed but good 3.5G coverage. My download speed is around 6Mb/s and upload around 2Mb/s, can’t complain on that. I’ve plugged it in and was rolling. The phone also comes with call display, call waiting and voice message. My average data per month is around 5M so i’ll should be fine for the price.

By: Ryan

Ryan — Mon, 14 Dec 2009 17:52:07 +0000

Keeping in mind that tethering may no longer be an option for iPhone users at the end of the year. Check your contract. You are only guaranteed tethering until the end of 2009

By: James

James — Tue, 01 Dec 2009 17:00:13 +0000

Have you done a comparison with how this compares with tethering an iPhone? Early iPhone adopters have a $30/month plan for 6GB of data. The speed is quite good using the 3G network. I am curious if there is any difference in performance.